Terms and Conditions

Welcome to Neptune Instruments! These Terms and Conditions outline the rules and regulations for using our website. By accessing and using this website, you accept these terms and agree to comply with them. If you do not agree with any part of these terms, please refrain from using our site.

1. Intellectual Property

2. Website Use

You are granted permission to access and use our website for personal and non-commercial purposes. We reserve the right to restrict or terminate your access to the site at any time without notice.

3. User Accounts

When creating an account with us, you are responsible for providing accurate and up-to-date information. You must keep your login credentials secure and confidential. If you suspect unauthorized use of your account, please notify us immediately.

4. Product Information

We strive to provide accurate and reliable information about our products on our website. However, we do not warrant that product descriptions, pricing, or other content on the site are error-free or complete. Prices are subject to change without notice.

5. Ordering and Payments

By placing an order, you agree to pay the total amount specified, including taxes and shipping fees, if applicable. Payment is required at the time of order placement. We accept various payment methods, and you must provide accurate payment details for successful processing.

6. Shipping and Delivery

We make every effort to deliver products within the estimated timeframe. However, delays may occur due to unforeseen circumstances beyond our control. You will receive a shipping confirmation with tracking details once your order is dispatched.

7. Returns and Refunds

Please review our separate Return Policy for information regarding product returns and refunds.

8. Limitation of Liability

Neptune Instruments shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. We do not warrant that our website will be error-free, secure, or continuously available.

9. Indemnification

You agree to indemnify and hold Neptune Instruments harmless from any claims, losses, liabilities, and expenses arising from your use of our website or violation of these Terms and Conditions.

10. Modifications

We reserve the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Quebec and Canada, without regard to its conflicts of law principles.

12. Contact Us

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us at [email address] or through our website’s contact form.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.